Our Commitment to You
Six Privacy Promises Every Tayoph Member Should Know
Before you read the full policy below, here are the core commitments Tayoph makes to every member on how their data is handled.
We Never Sell Your Data
Tayoph does not sell, rent, or trade your personal information to any third party for marketing purposes — ever. Your data stays within Tayoph and the trusted service providers we use to operate the platform.
Bank-Grade Encryption
All data transmitted between your device and Tayoph's servers is protected by SSL/TLS encryption. Account data at rest is stored using industry-standard secure hashing and encryption methods.
You Control Your Data
Tayoph members have the right to access, correct, and request deletion of their personal data at any time, subject to legal retention requirements. Contact support@tayoph.best to exercise your rights.
Minimal Data Collection
Tayoph only collects data that is genuinely necessary to provide the service, process payments, verify your identity, and comply with regulations. We don't collect data just because we can.
Breach Notification
If a data breach ever occurs that affects your personal information, Tayoph will notify you promptly and take immediate steps to contain and assess the impact — in line with Philippine data protection law.
Plain Language, Always
This privacy policy is written to be readable by any Tayoph member, not just lawyers. If any section is still unclear, reach out to our support team and we'll explain it in plain terms.
1Introduction
Tayoph ("we", "us", "our") operates the online gaming platform available at tayoph.best. This Privacy Policy explains how Tayoph collects, uses, stores, and protects the personal data of all individuals who access or use the platform — whether as registered members or as visitors browsing publicly accessible content.
This policy is governed by and written in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. Tayoph is committed to upholding the rights of every Filipino member and ensuring their personal data is handled responsibly, transparently, and only for legitimate purposes.
By registering a Tayoph account or continuing to use the platform after reading this policy, you confirm that you have understood and agreed to the data practices described here. If you have questions about any section, contact us at support@tayoph.best before proceeding.
Tayoph protects members' data whether they're playing from BGC, Davao, or anywhere across the Philippines.
2What We Collect
Tayoph collects personal data in two broad categories: data you provide directly, and data that is generated automatically through your use of the platform.
Data You Provide Directly
- Registration data: Full legal name, date of birth, email address, mobile number, and chosen username.
- Verification documents (KYC): Government-issued photo ID (e.g., Philippine passport, UMID, driver's licence, PhilSys ID), proof of address, and in some cases a selfie for identity confirmation.
- Payment information: GCash or Maya account numbers, bank account details, or card details used for deposits and withdrawals. Note that Tayoph does not store full card numbers — payment processing is handled by PCI-DSS compliant third-party processors.
- Support communications: Any messages, complaints, or queries you submit to the Tayoph support team.
Data Collected Automatically
- Device and browser data: IP address, device type, operating system, browser type and version.
- Usage data: Pages visited, games played, bets placed, session duration, and in-platform navigation behaviour.
- Transaction data: Records of all deposits, withdrawals, bonuses claimed, and bets placed — retained for regulatory compliance and dispute resolution.
- Cookie data: Session identifiers and preference settings stored via cookies. See Section 8 for full details.
3How We Collect It
Tayoph collects your personal data through the following channels:
- Registration forms: When you sign up for a Tayoph account, you provide core identity and contact details directly.
- KYC submission: When you submit documents for account verification, either at registration or when prompted prior to a withdrawal.
- Platform interactions: Your usage of the platform — browsing, betting, depositing, withdrawing, claiming bonuses — is logged automatically.
- Payment processors: When you make a deposit or request a withdrawal, our payment partners (such as GCash, Maya, or bank platforms) share transaction confirmation data with Tayoph to update your account.
- Support interactions: Any communication you initiate with the Tayoph support team, via live chat, email, or other channels.
- Cookies and similar technologies: As described in Section 8, Tayoph uses cookies and similar tracking technologies on the platform website.
From Dumaguete to Manila, every Tayoph member's data is handled with the same level of care and security.
4How We Use Your Data
Tayoph uses the personal data it collects for specific, legitimate purposes. Below is a summary of the primary reasons your data is processed:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Name, email, mobile, date of birth | Contract performance |
| Identity verification (KYC) | Government ID, proof of address | Legal obligation |
| Processing deposits and withdrawals | Payment account details, transaction records | Contract performance |
| Fraud detection and AML compliance | Transaction history, device data, IP address | Legal obligation / Legitimate interest |
| Customer support | Contact details, support communications | Contract performance |
| Promotions and personalised offers | Usage data, game history | Consent / Legitimate interest |
| Responsible gaming monitoring | Betting patterns, session data | Legal obligation / Legitimate interest |
| Platform improvement and analytics | Aggregated usage data | Legitimate interest |
Tayoph will not use your data for any purpose other than those listed above without obtaining your explicit consent first. Where processing is based on consent, you have the right to withdraw that consent at any time.
6Data Retention
Tayoph retains personal data for as long as is necessary to fulfil the purposes described in this policy, subject to the following guidelines:
- Active accounts: All account data is retained for the full duration of your membership with Tayoph.
- Closed accounts: Following account closure, Tayoph retains certain data for a minimum of five (5) years to comply with Philippine AML and gaming regulatory requirements. This includes transaction records, KYC documents, and account correspondence.
- Support records: Customer support communications are retained for two (2) years after the resolution of the relevant issue.
- Marketing data: If you have consented to receive marketing communications, your data for this purpose is retained until you withdraw consent.
Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be associated with you as an individual.
Tayoph's security infrastructure protects your data no matter which part of the Philippines you play from.
7Security Measures
Tayoph takes the security of your personal data seriously. We have implemented multiple layers of technical and organisational controls to protect your information against unauthorised access, disclosure, loss, or destruction. These include:
- SSL/TLS encryption: All data transmitted between your device and Tayoph's platform is encrypted in transit.
- Encrypted storage: Sensitive data such as passwords are stored using strong one-way hashing. Payment card data is never stored on Tayoph's servers — it is handled entirely by PCI-DSS compliant processors.
- Two-factor authentication (2FA): Tayoph supports and encourages 2FA for all member accounts as an additional layer of login security.
- Access controls: Internal access to member data is restricted to authorised Tayoph personnel who require it to perform their role. All access is logged and audited.
- Regular security reviews: Tayoph conducts periodic security assessments and penetration testing to identify and address vulnerabilities before they can be exploited.
- Incident response: Tayoph maintains a documented data breach response plan that includes member notification, regulatory reporting, and remediation procedures.
No system is 100% immune to attack, and Tayoph cannot guarantee absolute security. However, we are committed to maintaining security practices that meet or exceed the standards required for a licensed gaming operator in the Philippines.
8Cookies & Tracking Technologies
Tayoph uses cookies and similar technologies on its platform to improve your experience, maintain session security, and gather anonymised usage data. Here's a breakdown of the types of cookies we use:
Essential Cookies
These are necessary for the platform to function. They manage your login session, maintain security tokens, and remember basic preferences (such as language settings). You cannot opt out of essential cookies without affecting your ability to use the platform.
Analytics Cookies
Tayoph uses anonymised analytics data to understand how members navigate the platform, which features are most used, and where performance improvements are needed. This data does not identify you individually and is only used in aggregate form.
Functional Cookies
These cookies remember your in-platform preferences — such as your last viewed game category — to reduce friction in your experience. They are not used for tracking across external websites.
Managing Cookies
You can control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of some platform features. Tayoph does not use cookies to serve third-party advertising on or off the platform.
9Your Rights Under Philippine Data Privacy Law
As a Tayoph member and a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data. You can exercise any of these rights by contacting Tayoph at support@tayoph.best with your registered email and a description of your request.
Right to Access
Request a copy of the personal data Tayoph holds about you, including what it is, where it came from, and how it is being used.
Right to Correction
Request that inaccurate or outdated personal data be corrected. Tayoph will update the records and notify relevant third parties where applicable.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to Tayoph's legal retention obligations.
Right to Object
Object to the processing of your data for direct marketing or profiling purposes. Tayoph will stop such processing upon receipt of a valid objection.
Right to Data Portability
Request a structured, machine-readable copy of your personal data to transfer to another service provider, where technically feasible.
Right to Complain
If you believe your data rights have been violated, you may file a complaint with the National Privacy Commission (NPC) of the Philippines — the relevant regulatory body.
10Minors
Tayoph is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If Tayoph discovers that a registered member is under 18, the account will be closed immediately and all associated personal data will be securely deleted, except where retention is required by law.
If you are a parent or guardian and believe your child has registered on Tayoph, please contact us immediately at support@tayoph.best. We will investigate and act promptly.
Tayoph employs age verification processes during registration and at the point of KYC to reduce the risk of underage access. However, if a minor has registered using falsified information, Tayoph bears no liability for data collected in good faith prior to discovering the individual's true age.
11Changes to This Privacy Policy
Tayoph may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable laws. When material changes are made, Tayoph will notify registered members by email and/or through a prominent notice on the platform before the changes take effect.
The effective date of the current version of this policy is displayed at the top of this page. You are encouraged to review this policy periodically to stay informed about how your data is being handled.
Minor clarifications or non-substantive edits may be made without formal notification. The current version of this policy is always accessible at tayoph.best/privacy-policy.
12Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or how Tayoph handles your personal data, please reach out to us. We take privacy inquiries seriously and aim to respond within five (5) business days.
Email: support@tayoph.best
Platform: tayoph.best
Availability: 24 hours a day, 7 days a week
For questions specifically about responsible gaming and the tools available to manage your gaming activity, visit our Responsible Gaming page.
Your Data Is Safe. Your Game Is On.
Now that you know how Tayoph protects your information, register today and start playing with confidence. Welcome bonus of up to ₱10,000 is waiting for new members.